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FAQ
 
F.A.Q. Section
 
General Questions
   
Why do people take steam baths?
Are the units guaranteed and what happens after the guarantee period?
Are there any restrictions on using a steam bath?
What happens if the product is out-of-stock?
What payment methods do you accept?
How will the shower arrive?
How much does it cost to operate a steam room?
How do I choose which steam shower unit is right for me (modular or build my own)?
Can my existing tub/shower be converted to a steam bath?
Does my existing tub/shower require any modifications to make it a steam shower?
What should I expect to pay for my modular steam room?
What should I expect to pay for my steam room equipment?
Is a modular steam room less expensive than a building my own room?
I have very hard water. Is there anything that I need to do to protect my steam unit?
Can I use an 110V steam unit instead of a 220V generator?
Does the steam generator take up any usable bathroom space?

Is the steam unit expensive to use or operate?

How do I take a steam bath my first time?
   
 
Delivery Questions
   
Do I need help unloading the boxes?
How long will delivery take?
The dimensions of the product are larger than my doorway, will it fit through?
   
 
Installation Questions
   
How difficult are the units to assemble and install?
Do the products come with installation instructions and a user guide?
Your units come with an extractor fan. Do I need an extractor fan in my bathroom?
   
 

Post-Installation Questions

   
How hot does your Steam Showers go?
Does the ozone generator require refilling?
How do I clean the steam shower?
   
 
 
 
 
General Questions
 
Why do people take steam baths?
 
We all need water to survive and we know how important it is to our health, hygiene and our environment. Yet when we think of water, most of us automatically relate to it in its liquid form; the water we make coffee with, take a shower in, spray on the lawn and drink throughout the day. This fundamental element has the ability to transform into solid and liquid states and in each of these states water fulfills different roles. One important role is water vapor or steam. Used for everything from powering engines to pressing clothes, steam also plays an important role in our health and relaxation. With a steam shower, we are now able to have the luxury of a spa in our home
   
 

For thousands of years, cultures around the world have indulged in the soothing warmth of aromatic steam baths. Ancient Romans and Chinese were well known for creating elaborate baths. Steam baths have also become part of Native American cultures all the way from the Alaskan Eskimos to the land of the Mayans. These cultures used steam baths to clean the body, cure illness, rejuvenate tired muscles and provide a sense of spiritual identity. It wasn’t until the twentieth century that steam baths became a more common part of North American culture. In the 1960s steam baths first appeared in large public facilities, such as private clubs and large health resorts. The benefits of steam showers, it seemed, were designated for those who had the money and resources to access the treatment. Later in the same century, steam showers increased in popularity drastically - to a point where taking a steam shower was part of regular health treatments and followed a daily workout at the club.

   
  Over the past 10 years, steam showers have become a popular component in new home construction and bathroom renovations. With new developments in plumbing technology and products, steam showers are easy to install in almost any bathroom and have become an affordable private retreat. Steam showers can be used daily and provide numerous health and aesthetic benefits, and are a great way to have a steam treatment without the inconvenience and cost of going to the gym or spa.
   
 
A steam shower looks like your regular shower except with sealing doors. With an optional bench seat, which is highly recommended, we are able to kick back and relax and enjoy our steam, rather than stand on tired restless feet. Steam showers can come pre-packaged from a factory or can be custom designed to fit a specific bathroom. In either case, the components will include a steam generator, steam outlet(s) and regular shower head(s). The steam generator houses the element that creates the heat necessary to produce steam. The steam then moves through the steam outlet in the shower wall and fills the shower area. The steam generator can be installed either in the bathroom vanity near the shower, under the floor, or in the bench seat. Custom showers should include a sloped ceiling to prevent condensation from dripping. Aesthetically, the unit is streamlined and well-finished. There is also a reduced risk of mold and mildew in these types of units because they are enclosed and designed to withstand the humidity produced.
   
 

In our custom steam shower we can either take a shower, have a steam or both at the same time. For days that we choose to have a regular shower, it’s pleasing to know that, with the custom sealing doors, we will be cozy and warm while lathering as the humidity from the shower will linger in the spa. The steam outlet operates on a timer and can include a small reservoir where essential oils, respiratory medications or perfume essences can be diffused. We all know that men and women enjoy showering at different temperatures, so why not splurge on a custom shower that will accommodate his and her temperatures at the same time? Custom steam showers can include a combination of adjustable shower heads, body sprays, hand sprays and steam outlets to keep him and her happy and comfortable. Our custom steam shower line can also be equipped with accessories such as a CD player, in shower speakers, steam free mirrors, mood lighting and remote control for heat, music and light.

   
 

Before making the decision to install a steam shower it is important to consider several factors. The space that we are going to use may indicate whether a factory unit or custom designed shower will accommodate our needs. The available hot water volume may have to be increased and the budget and décor selection will have to be reviewed.

   
 
A professional plumbing and heating firm will be able to assess which system will work best in our home and provide suggestions for custom spray systems, such as body sprays, overhead shower heads, hand sprays, and multi-directional shower heads. Once installed, our new steam shower will require little maintenance. Regular cleaning is encouraged and periodic draining of the system and physical inspection of the electrical components are advised.
   
 

Steam showers are used around the world by professional massage therapists, chiropractors, coaches, estheticians and other health and beauty practitioners during treatments and therapies. With cold winters and hot summers, steam showers prevent the skin from becoming dehydrated and itchy. Steam showers provide a wet heat that is different from the dry heat created in a sauna. Steam showers open our pores so our skin can excrete toxins and dirt, increases blood circulation, and can help clear sinuses and nasal passages to help us breath more easily. It is especially helpful for those who suffer from asthma, bronchitis and allergies. Steam showers can also sooth tired and aching muscles. Additional benefits of steam showers include the following:

 
   
Reducing stress
Relaxation
Rejuvenating the skin
Detoxify the body
Increase metabolism
Cardiovascular fitness
Increased circulation
Pain relief
Enhancing the respiratory system
Aromatherapy
   
   
 
Given that the average adult spends approximately 5,475 minutes or 91.25 hours in the shower every year, making it a comfortable and relaxing experience can ensure that time is more enjoyable. Certainly, having a custom shower with all the bells and whistles is worth it and will make our daily ritual a personal retreat. With increasing demands on our time and growing stressors in our lives, a steam shower can provide a quick and affordable escape from the day-to-day
   
 

The ultimate reason for installing a steam shower in our home however, could be its ability to iron. Yes, iron. Simply hang clothes in the shower, turn on the steam for 10 to15 minutes, and our clothes come out looking freshly ironed.

   
 
Are the units guaranteed and what happens after the guarantee period?
 
All the Sanctuary Sauna items are guaranteed and come with a 3 years spare parts warranty. In the event that a manufacturer problem develops in this 2 year period Sanctuary Sauna will send out a replacement part free of charge. If a problem develops after the 3 year warranty then simply let us know and we will provide the spare part at a trade price. Please note that the Sanctuary Sauna warranty does not cover the fitting or installation of the spare part.
   
 
Are there any restrictions on using a steam bath?
 
Yes. Although Doctors consider steam baths generally healthy to use, those people suffering from heart disease, high blood pressure, diabetes, pregnant women and the elderly who are not in good health should not take a steam bath unless otherwise directed by a physician. Please consult with your doctor if you have any questions pertaining to health issues and before acquiring a steam generator. Also, steam bathing should be avoided while intoxicated.
   
 
What happens if the product is out-of-stock?
 
If your order is not in stock then a member of our sales team will contact you and give you a revised delivery date. At this point you have the option to withdraw the order if you are unable to wait. The order of an item may take 8-10 weeks if it is not held in stock. However, Sanctuary Sauna may already have the given item on order. Please phone the Sanctuary Sauna office at 480-255-2000 to confirm the availability of the desired product.
   
 
What payment methods do you accept?
 
Sanctuary Sauna accepts the following cards: Visa, MasterCard, American Express, and Discover. Alternatively, you may pay by check, making the check out to Sanctuary Sauna LLC. Please note that funds must clear before any items are dispatched. In addition, Sanctuary Sauna can accept online bank transfers through PayPal.
   
 
How will the shower arrive?
 

Your steam shower will arrive in 1-3 wooden slatted crates. Typically, you will receive 2 crates the smaller of which holds the shower tray and shower cover; while the larger crates will hold the remaining fiberglass reinforced acrylic panels, safety glass and accessories.

   
 
How much does it cost to operate a steam room?
 

Depending on the kilowatts the average steam session costs 10-25cents per hr

   
 
How do I choose which steam shower unit is right for me (modular or build my own)?
 
It’s really a tossup to what kind of place your building. Modular steam showers are a favorite because they are very easy to install in comparison to building your own unit in the fact that setup is nearly cut in half in time and expenses and often they come with their component parts built in. The downside to modular base shower units are they often are built with extra you either do not need or perhaps are placed in the wrong positions to favor your individual needs (for example, larger individuals sometimes find the body sprays not placed high enough for them). Also there is a certain aesthetic taste that perhaps will clash with what you envision your bathroom looking like since a lot of prefabricated modular units come in a very contemporary look.
   
 
In this case, build your own units come into play. Completely open to whatever you imagine, custom units are the best way to go to specifically tailor to your needs. The downside here though is costs in extra plumbing and labor. But this can also be an advantage as you know specifically what is running your system.
   
 
Can my existing tub/shower be converted to a steam bath?
 
Depending on existing circumstances, it may be converted. However, you must get the advice of a qualified professional (a licensed contractor with plumbing and electrical experience) before proceeding ahead with your plans
   
 
Does my existing tub/shower require any modifications to make it a steam shower?
 

Yes. The door and enclosure must be totally enclosed, so the steam does not escape from above. A 3/8" gap at the bottom of the door will allow cooler air to enter the shower for a more dense steam experience. (See Important Considerations for Planning Your Residential Steam bath)

   
 
What should I expect to pay for my modular steam room?
 

The average home has a 3x4 to 4x7 steam shower The cost is between $1,500.00- $11,000.00

   
 
What should I expect to pay for my steam room equipment?
 
The average home has a 3x4 to 4x7 steam shower The cost is between $900.00- $5,000.00.  Not to mention the price of tiling your area with granite, marble, travertine or whatever you may chose.  The whole steam shower room may run around $5,000 - $15,000
   
 
Is a modular steam room less expensive than a building my own room?
  Modular steam rooms cost more however cleaning a modular steam room is super easy and fast. Keeping grout clean can be tough
   
 
I have very hard water. Is there anything that I need to do to protect my steam unit?
 
You may want to consider a whole house water treatment system if the water quality is a concern. A lot of Steamers can operate in conjunction with a water softener. It is important to realize that good water is a condition which is desirable for drinking as well as protecting the plumbing systems, decorative hardware, faucetry and glass from the negative effects of hard water. An automatic drain is also available but not required for the generator.
   
 

Can I use an 110V steam unit instead of a 220V generator?

 
110V definitely can be used for the steam unit. 220v units are available, but the costs of running the 220v electricity line can get very expensive. 110v steam units are the most common units used in American homes today and do not present any problems
   
 
Does the steam generator take up any usable bathroom space?
  No. The unit is compact in size and can be installed preferably up to 25 feet away from the bathing area in a vanity, closet, insulated attic, or basement
   
 
Is the steam unit expensive to use or operate?
  No. Conservative on water (1 - 1 ½ gallon average) and electricity, Steam showers are a very cost effective way to relax at home. As compared to whirlpool tubs, 2-3 fills of the tub can give the bather a year's worth of steam baths.
   
 
How do I take a steam bath my first time?
 
The method that has proved successful for the sauna applies to the steam bath, too and you should practice this regimen in order to recommend it to your clients:
Shower before the first session-time the stay in the steam bath in accordance with your personal sensitivity-do not exceed 15-20 minutes- cool off with cool fresh air and cool water without shocking the system and avoid shivering-take a warm foot bath if you have cold feet- do not take more than 2-3 sessions in the steam bath. In the case of combined facilities like sauna and steam bath, which provide for different types of bath, you may also switch from one type to another. What is essential though is that you cool off thoroughly after each session. Never start a fresh session if your body is warm (or worse still, hot) and never change from one type of bath to another until you have cooled down properly. To do so could overtax your circulation. Unless the body has cooled down properly after a steam bath, even a swim in a heated pool could be physically harmful as it can be after a sauna. Enjoyed correctly, a steam bath will help to overcome the stresses of everyday life, to relax and recover and to gain new strength and improve general physical and mental well being. And what’s more, a steam bath can also be fun
   
 
 
 
Delivery Questions
 
Do I need help unloading the boxes?
 

Yes. These products are substantial and the weight of the boxes highlights the quality and thickness of material used. The larger of the two crates would typically require 2-4 people (in some cases more) to carry, depending on the unit. The delivery is provided by a third party courier company and it is up to the discretion of the delivery driver themselves whether they help with unloading. Please do not rely on the delivery driver’s help.

   
 
How long will delivery take?
 
If the steam shower is in-stock in our warehouse then Sanctuary Sauna typically provides a 7-10 business day delivery time. Please note that units will not be dispatched until payment has been successfully processed. A longer delivery time will be incurred where a unit is not in stock. Stock levels continually change and we endeavor to keep the website fully up-to-date at all times. However, we advise you to contact Sanctuary Sauna office at 480-255-200 to confirm the availability of an item.
   
 
The dimensions of the product are larger than my doorway, will it fit through?
 

The product will come in 2-3 large crates and the items inside these crates are flat-packed where possible. The steam showers with whirlpool bath will have the whirlpool bath and shower cover in one box. The other box will hold the glass doors, glass side panels and back panel. These individual panels can be removed from the box and should fit through any standard doorways.

   
   
 
 
 
Installation Questions
 
How difficult are the units to assemble and install?
 
The units are relatively straight forward to install and can be likened to a washing machine in many respects. Your plumber should run hot and cold water feeds to the rear of the unit with connections for the unit’s standard braided hoses. It is important to make sure that no debris remains in the pipes before connecting the pipes to the unit as the debris could clog the thermostatic valve and cause problems. Please make sure your plumber runs water through the new pipes into a bucket before connecting the pipes to the shower.
 
 

The steam shower comes with a pre-connected flexible waste hose that requires installation into your home’s waste piping. The unit comes flat-packed and the constituent acrylic panels, aluminum columns and glass are connected using screws and bolts that are provided.

   
 
Do the products come with installation instructions and a user guide?
 

Yes. Each steam shower is supplied with both installation instructions and a user guide. These guides should answer all your

   
   
 
Your units come with an extractor fan. Do I need an extractor fan in my bathroom?
 
During a steam session a large quantity of steam is produced and is largely trapped within the steam cabin. Once the door is opened the steam will quickly expel into the room. It is important to have good ventilation to allow this steam to escape from the bathroom otherwise the steam will condense in your bathroom and could lead to mould or other related problems in the future. The build up and condensation of the steam can also be likened to that of a long hot shower
   
 

The housing of the extractor fan can be vented out of the bathroom using a standard extractor fan. Alternatively, if the room has a window then opening this window will quickly expel most of the steam from the bathroom and provide good ventilation. An extractor fan is not essential although good ventilation is an important consideration.

   
   
 
 
 
Post-Installation Questions
 
How hot does your Steam Showers go?
 
Steam is wet with a temperature generally ranging between 110 - 120+° F on average and close to 100% relative humidity
 
Does the ozone generator require refilling?
 

No. The ozone generator creates ozone (O3) from oxygen (O2).

   
 
How do I clean the steam shower?
 
The shower units are finished with fiberglass reinforced acrylic. Acrylic can scratch so make sure you use a non abrasive, mild bathroom cleaner. Simply apply the cleaner and wait for a few minutes, then you can use a soft bristled brush or cloth and gently clean the panels paying special attention to any crevices where dirt can build up. After finishing rinse off all cleaner with water. Please do not mix your cleaning agents. You are advised to clean the shower in this manner once or twice a month or depending on use. Where the unit comes with an ozone generator, then this can be left on for a period of about 10 minutes after each steam session to kill and reduce the buildup of bacteria and mould.
   
   
 
Note: Sanctuary Sauna is not responsible for the views, opinions or advice represented in the articles on this site. You are advised to seek medical advice before following any such information.